Relationship Banker

7 days ago


Westford, Massachusetts, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Banker, you will play a critical role in building strong relationships with our clients and providing them with tailored solutions to meet their financial needs.

Key Responsibilities:
  • Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Build deep relationships with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
  • Manage financial center traffic, appointments, and outbound calls effectively.
  • Drive the client experience by providing exceptional service and ensuring that clients feel valued and supported.
Requirements:
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results.
  • Collaborative team player with excellent communication and interpersonal skills.
  • Ability to learn and adapt to new information and technology platforms.
  • Confident in identifying solutions for new and existing clients based on their needs.
  • Strong critical thinking and problem-solving skills to meet clients' needs.
Preferred Qualifications:
  • Experience in financial services and knowledge of financial services industry, products, and solutions.
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Six months of cash handling experience.

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about delivering exceptional client service and building strong relationships, we encourage you to apply for this exciting opportunity.


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