Retail Sales Associate

2 days ago


Buford, Georgia, United States H&M Group Full time
{"Job Title": "Retail Sales Associate", "Job Description": "About the Role

As a Retail Sales Associate at H&M Group, you will be the face of our brand, providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibility will be to advise customers on our latest fashion trends, assist with purchases, and maintain a clean and organized sales floor.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Assist customers with purchases, including processing transactions, handling returns, and providing product recommendations.
  • Maintain a clean and organized sales floor, including folding, hanging, and displaying merchandise according to H&M guidelines.
  • Unload delivery trucks, receive, and unpack merchandise, labeling it with security tags within efficiency timeline goals.
  • Process, stock, and replenish garments on the sales floor and stockroom, ensuring that merchandise is accurately priced and displayed.
  • Educate customers on our H&M Loyalty program and promote our brand's values and mission.
  • Collaborate with colleagues to achieve sales goals, share knowledge, and provide support as needed.
Requirements
  • Passionate about customer service and fashion.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
  • Inclusive, positive, and creative, with a willingness to learn and adapt to new situations.
  • Team player with a flexible approach, able to work varied shifts, including nights and weekends.
  • Ability to lift in excess of 20 pounds, stand for long periods, and engage in repetitive motions.
What We Offer
  • Competitive hourly rate starting at $12.00.
  • Quarterly store performance-based bonus for permanent employees.
  • Staff discount card, usable on all H&M Group brands in stores and online.
  • Extensive development opportunities around the globe.
", "lang_code": "en-US"}

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