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Client Relations Associate

2 months ago

Tell City, Indiana, United States Perrycountyindiana Full time

Position Title: Customer Service Specialist

Overview: As a Customer Service Specialist, you will be the welcoming face for clients, assisting them with their banking inquiries and needs. This position provides a valuable opportunity to gain insights into the banking, insurance, and wealth management sectors, laying the groundwork for a successful career in financial services.

Key Responsibilities:

  • Engage with clients in person at the branch, ensuring a friendly and professional atmosphere.
  • Manage a cash drawer while processing transactions accurately.
  • Identify client needs and educate them on available products and services.
  • Assist clients with verifying account details and executing loan and deposit transactions.
  • Facilitate meaningful conversations to guide clients through their banking journey.

Qualifications: To excel in this role, you should possess strong listening skills, maintain confidentiality, and be adept at recognizing opportunities to enhance customer satisfaction. We will provide comprehensive training to equip you with the necessary skills.

Preferred Experience: Previous customer service experience is advantageous.

What We Offer:

  • Generous paid time off and holidays.
  • Education assistance programs.
  • Paid parental leave.
  • Wellness benefits and service awards.
  • Financial perks including a 401(k) match and stock purchase options.
  • Discounts on various services and products.
  • Complimentary checking account and reduced banking fees.

About Our Company: At Perrycountyindiana, we pride ourselves on employing dedicated and compassionate individuals who contribute to our mission of delivering exceptional, personalized service. Our commitment to excellence is reflected in every interaction we have with our clients and communities.