Software Engineer for Cloud Contact Center Innovation
7 days ago
We're a team at Amazon that's passionate about delivering exceptional customer experiences through innovative technology solutions. As a Software Development Engineer in our AWS Solutions organization, you'll have the opportunity to work on the next generation of cloud-based contact centers that will revolutionize the way customers interact with businesses.
With Amazon Connect, we're transforming an industry and breaking down barriers to provide seamless, personalized, and engaging customer service experiences. Our highly scalable and resilient systems are designed to handle massive volumes of customer interactions, making us the go-to choice for businesses worldwide.
The ideal candidate is someone who's enthusiastic about solving complex engineering problems, has a solid understanding of computer science fundamentals, and is passionate about designing and developing high-quality software solutions. You'll be working closely with senior technical leaders within the team and across AWS, collaborating on projects that require creativity, innovation, and out-of-the-box thinking.
In this role, you'll own the full software development life cycle, from design to deployment, ensuring that your code meets the highest standards of quality, reliability, and performance. Your contributions will have a direct impact on the success of our business, as you help shape the future of cloud-based contact centers and drive growth through innovation.
A key aspect of our culture is inclusivity and diversity, which allows us to tap into a wide range of perspectives and ideas. We're committed to fostering a workplace that's welcoming, supportive, and empowering, where everyone feels valued and motivated to achieve their best.
Our compensation package includes a base pay of $193,600 per year, which reflects the cost of labor across multiple US geographic markets. Additionally, you'll receive equity, sign-on payments, and other forms of compensation as part of our total compensation package. Our comprehensive benefits include medical, financial, and other perks that support work-life balance and overall well-being.
To excel in this role, you should have 3+ years of non-internship professional software development experience, a bachelor's degree in computer science or equivalent, and experience programming with at least one software programming language. If you're passionate about building innovative solutions, working collaboratively, and driving business growth, then join us in shaping the future of cloud-based contact centers and unlocking new possibilities for our customers.
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