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Customer Service Representative

3 weeks ago

Jackson, Alabama, United States H&R Block Full time
About the Role

In this dynamic position at H&R Block, you will have the opportunity to develop your skills in administrative support while contributing to the success of our clients. As an Office Coordinator, you will be responsible for handling client interactions, scheduling appointments, and maintaining a well-organized office environment.


Main Duties
  • Respond promptly to client inquiries, providing clear and concise information regarding services and processes.
  • Work closely with tax professionals to identify the best-suited specialist for each client's needs.
  • Coordinate client schedules to ensure efficient use of time and resources.
  • Ensure that all client expectations are met before their departure.

Skills and Qualifications

We seek candidates with excellent communication skills, a friendly demeanor, and the ability to multitask effectively. A strong understanding of administrative procedures and familiarity with client relations principles are highly desirable. Based on the requirements of this role, we estimate the annual salary to range between $38,000 and $50,000, influenced by factors such as location and level of experience.