Onsite Equipment Specialist
3 days ago
BlueCrest is a global leader in enterprise print, mail, and customer communications solutions. Our innovative approach empowers businesses to achieve success through streamlined processes and meaningful connections from data through delivery.
Job DescriptionWe are seeking an experienced Electro-Mechanical Technician to join our field service team. As an Onsite/Field Technician, you will be responsible for:
- Proactively scheduling and performing preventative maintenance
- Troubleshooting customer-reported problems
- Monitoring, scheduling, and prioritizing tasks to maximize customer satisfaction
- Planning and performing equipment upgrades and new installations
- Managing a queue of calls to ensure customers are contacted within established guidelines
Qualifications:
- A minimum of 1 year's experience trouble-shooting and repairing complex mechanical equipment
- Strong experience working on electro-mechanical equipment
- A minimum of 2 years' proven experience in building and enhancing customer relationships
- A valid driver's license is required
- Must maintain reliable transportation to travel to and from customer locations
- The ability to perform frequent lifting and/or moving items up to 50lbs
- Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice
BlueCrest is an equal opportunity employer committed to developing and retaining an inclusive workforce around the globe. We provide equal employment opportunities to all persons without regard to race, ethnicity, creed, color, religion, age, sex, national origin, disability status, marital or familial status, genetics, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic for which discrimination is prohibited by law.
BenefitsAs a leading provider of enterprise print, mail, and customer communications solutions, BlueCrest offers a competitive benefits package, including medical, dental, and vision coverage, flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.
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