Customer Experience Representative

7 days ago


Hoffman Estates, Illinois, United States Savers | Value Village Full time
Job Description

As a Customer Experience Representative at Savers | Value Village, you will play a critical role in delivering exceptional customer experiences that drive sales growth and customer loyalty.

Key Responsibilities:

  • Deliver personalized customer service that meets or exceeds customer expectations.
  • Upsell and cross-sell products to increase average transaction value.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain a clean and organized sales floor, including restocking shelves and disposing of trash.

About Us:

  • We are a purpose-driven company that believes in reusing and recycling.

Benefits:

  • Competitive hourly wage
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company matching contributions

Requirements:

  • High school diploma or equivalent required
  • Previous retail experience preferred, but not necessary


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