Restaurant Team Member

18 hours ago


Round Rock, Texas, United States Pollo Campero Full time

Customer Experience Specialist

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We are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at Pollo Campero. As a key member of our Front of House team, you will be responsible for delivering exceptional customer experiences through expert knowledge of our menu, accurate order taking, and efficient transaction processing.

Key Responsibilities

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  1. Welcome and engage with guests, ensuring a positive first impression
  2. Utilize your knowledge of our menu to make personalized recommendations and answer questions
  3. Verify orders accurately, manage to-go orders, and process transactions with precision
  4. Operate cash registers and maintain accurate cash handling procedures
  5. Collaborate with colleagues to achieve seamless service delivery
  6. Adhere to safety protocols and company policies

Requirements

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  • High school diploma or equivalent required; prior experience in customer-facing roles preferred
  • Bilingualism in English and Spanish required
  • Ability to lift up to 50 pounds and stand for extended periods
  • Flexibility to work varied shifts, including nights, weekends, and holidays
  • Strong communication and interpersonal skills

Compensation

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USD $14.00 per hour


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