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Installation and Repair Specialist

2 months ago

Chesapeake, Virginia, United States Commonwealth of Virginia Full time
Job Summary

The Commonwealth of Virginia seeks a skilled Installation and Repair Technician to join our team. As a key member of our Desktop Services team, you will be responsible for ensuring the smooth operation of our telecommunications and microcomputer systems.

Key Responsibilities
  • Perform on-site and in-shop inspection, installation, testing, and repair of telecommunications and microcomputer devices and peripheral equipment.
  • Provide professional, courteous, and timely end-user support to staff, faculty, and students.
  • Maintain the security and confidentiality of proprietary or sensitive information.
  • Assist in ensuring desktop standardization and performance.
  • Utilize diagnostic and data recovery software to install, setup, and configure common application software packages and operating systems.
Requirements
  • Knowledge of personal computers, operating systems, peripheral devices, and desktop computer applications.
  • Basic knowledge of local area networks, including Telecommunications Protocol/Internet Protocol (TCP/IP).
  • Ability to install, troubleshoot, and repair desktop computers, operating systems, and peripherals.
  • Strong verbal and written communication skills.
  • Ability to work under pressure and meet deadlines.
Preferred Qualifications
  • As delineated in the Required Qualifications section.