Position Summary

The primary responsibilities of a Deputy Treasurer involve managing tax payments and maintaining financial records for County taxpayers. This role encompasses clerical and accounting support, as well as delivering exceptional customer service. A Deputy Treasurer is expected to have a solid foundation in accounting, clerical tasks, and customer relations, gaining expertise in departmental operations through practical experience. This position operates under the guidance of the Chief Deputy Treasurer, with some degree of autonomy in applying standard practices to address customer inquiries and rectify procedural issues. The work environment is primarily office-based.

Key Responsibilities

• Facilitates tax payment processing for County taxpayers;
• Provides support with account billing and property tax collection;
• Maintains up-to-date property tax accounts, rates, charges, and balances;
• Handles cash management tasks, including balancing cash drawers and preparing deposits;
• Conducts record searches as requested, ensuring thorough documentation;
• Assists in generating County property tax revenue and balance reports;
• Responds to incoming calls and greets visitors, offering general information and addressing inquiries;
• Guides customers through departmental procedures and resolves concerns as necessary;
• Prepares and sends tax notices to taxpayers;
• Communicates payment discrepancies to taxpayers via phone or written correspondence;
• Updates taxpayer databases under close supervision;
• Organizes and maintains various documents, correspondence, and logs;
• Collaborates with mortgage companies to obtain tax information;
• Coordinates with designated districts for information on special assessments;
• Maintains records related to checks, logs, and other documentation;
• Processes licenses for County auctioneers and pawnbrokers;
• Completes special research assignments as needed;
• Assists the Chief Deputy with the tax deed process, ensuring compliance with deadlines;
• Supports the management of warrants issued for personal property collection;
• Helps maintain workbooks for all County departments to track and balance financial data;
• Contributes to the reconciliation of bank accounts;
• Provides administrative support through data entry, faxing, typing, and filing;
• Adheres to County policies, procedures, and safety protocols in all activities.

Additional Responsibilities

• Performs related duties as assigned;
• Assists the Chief Deputy with agreements;
• Supports annual tax splits and segregations to ensure accurate collections;
• Collaborates with communication specialists to maintain updated information;
• Assists with public records requests.

Competency Requirements

Knowledge of:

• Taxation and bankruptcy laws;
• Operation of standard office equipment and relevant software;
• Customer service best practices;
• English grammar and composition;
• Current office practices and procedures;
• Accounting and cash handling methods.

Ability to:

• Assess and address customer needs effectively;
• Thoroughly learn departmental functions to provide accurate information;
• Understand and explain compliance issues related to departmental operations;
• Maintain accurate records and prepare clear reports;
• Research and compile information for reports;
• Manage multiple tasks efficiently, even under pressure;
• Respond courteously to customer inquiries, including challenging situations;
• Follow both written and verbal instructions;
• Work effectively in a fast-paced environment;
• Utilize standard office equipment and software proficiently;
• Foster positive working relationships with colleagues and the public;
• Communicate clearly and effectively in both written and verbal forms.

Qualifications

• A high school diploma or GED, preferably with coursework in accounting or business;
• One year of experience in accounting, billing, customer service, or clerical roles is preferred;
• Any equivalent combination of experience and training that provides the necessary knowledge and skills.

Physical Requirements

• Ability to communicate effectively and discern verbal instructions;
• Visual acuity to read and process documents accurately;
• Manual dexterity to operate office equipment;
• Physical mobility to perform tasks in an office setting.

Bannock County is an Equal Opportunity Employer.

Veteran's Preference Given Pursuant to Idaho Code.