Insurance Professional

1 week ago


Rowlett, Texas, United States Aaron Toews - State Farm Agent Full time
Role Overview

We are seeking a highly skilled Customer Service Representative to join our team at Aaron Toews - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive the growth and success of our insurance agency.

">About the Role
  • This is a full-time opportunity with competitive compensation, including an estimated salary range of $45,000 - $65,000 per year, depending on experience.
  • You will work closely with our team to provide outstanding customer service, resolve inquiries, and coordinate with other agency members.

In this role, you will have opportunities for career growth and advancement, especially if you are driven and sales-minded.

">Key Responsibilities
  • Answer customer inquiries and provide policy information in a clear and concise manner.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimizing disruption.
  • Process insurance claims and follow up with clients to ensure timely resolutions.
  • Maintain accurate records of customer interactions, leveraging data to inform future service delivery.

Our ideal candidate will possess strong communication and interpersonal skills, with a focus on empathy and customer-centricity.

">Requirements
  • A minimum of 1-2 years of customer-facing experience in a similar role.
  • Excellent problem-solving and conflict resolution skills.
  • Demonstrated ability to multitask, prioritize tasks, and manage competing demands.

As a customer-focused professional, you will thrive in an environment where collaboration and continuous improvement are valued.



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