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Customer Service Barista

2 months ago

Des Moines, Iowa, United States Sherman Associates Full time
Position Overview
Join the dynamic team at Sherman Associates, where your role as a Barista will allow you to connect with customers and create memorable experiences. As a Barista, you will be the face of our coffee shop, responsible for crafting high-quality beverages and providing exceptional service.

Key Responsibilities
  • Operate the cash register and process customer orders efficiently.
  • Prepare and serve a variety of hand-crafted beverages and food items, adhering to established recipes and presentation standards.
  • Engage with customers in a friendly and timely manner, ensuring a positive experience.
  • Maintain cleanliness and organization throughout the store, including public areas and restrooms.
  • Follow all operational policies and procedures to ensure safety and security during shifts.
  • Keep your workspace tidy and well-stocked to facilitate smooth operations.
  • Adhere to health and safety guidelines for all products served.
  • Stay composed during busy periods to maintain store standards and set a positive example for colleagues.
  • Ensure regular and punctual attendance for scheduled shifts.
  • Complete additional tasks as required based on business needs.
Qualifications
  • High school diploma or equivalent preferred.
  • Experience in a restaurant or coffee shop setting is highly desirable.
  • Prior customer service experience is strongly preferred.
  • Excellent interpersonal and problem-solving skills.
  • Flexible availability is essential.
Benefits
Sherman Associates is committed to providing competitive benefits for our part-time team members, including:
  • Fully covered short-term disability.
  • Comprehensive life insurance.
  • Employee assistance program at no cost.
  • 401k plan with company match.
  • Nine paid holidays.
  • Discounts on Starbucks products and hotel stays.
  • Corporate matching for charitable contributions.
Sherman Associates is an Equal Opportunity and Affirmative Action Employer, encouraging applications from women, minorities, individuals with disabilities, and protected veterans.

This job description is intended to convey essential information about the role and is not an exhaustive list of all responsibilities and working conditions associated with the position.