Banquet Captain
2 months ago
Alexandria, Louisiana, United States
Four Points Alexandria
Full time
Job Summary:The Banquet Captain is responsible for overseeing and assisting with the setup, service, and cleanup of all assigned banquet functions at Four Points Alexandria.
Responsibilities:- Supervise and coordinate the setup, service, and cleanup of banquet functions, ensuring seamless execution and exceptional guest experiences.
- Collaborate with the events team to plan and execute customized banquet events, including menu planning, decor, and logistics.
- Ensure compliance with hotel standards and regulations, as well as local health and safety codes.
- Lead and motivate a team of banquet staff to provide exceptional service and ensure a positive guest experience.
- Monitor and control banquet event budgets, ensuring efficient use of resources and minimizing waste.
- Develop and maintain relationships with clients and vendors to ensure repeat business and referrals.
- Stay up-to-date with industry trends and best practices, applying knowledge to improve banquet operations and guest satisfaction.
- At least 1 year of progressive experience in a hotel or related field, with a strong background in banquet operations.
- High School diploma or equivalent required; college coursework in hospitality or a related field is a plus.
- Previous supervisory experience and certification in areas such as food safety, alcohol awareness, and customer service are highly desirable.
- Competitive salary and benefits package, including medical, dental, and vision coverage, as well as short-term and long-term disability income.
- 401(k) retirement plan and employee assistance program.
- Opportunities for professional growth and development in a dynamic and supportive work environment.