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Product Manager
2 months ago
We are seeking an exceptional Product Manager to join our Correspondence Manager Platform Team at Capital One National Association. As a key member of our team, you will be responsible for defining and executing the Correspondence Manager platform scaling strategy.
Key Responsibilities- Develop a Compelling Product Vision
- Develop a compelling product vision for capabilities that deliver breakthrough business value and make it easy for our internal consumers to access, use, and build on.
- Establish and maintain product roadmaps and an agile delivery operational structure in partnership with Tech that is efficient, transparent, and flexible.
- Build and maintain strong relationships and feedback loops with upstream and downstream stakeholders across the enterprise who manage the product/credit strategy and intent, downstream processes, technology, controls, and customer-facing experiences that depend on the capabilities and performance of the holistic platform.
- Flexibly shift gears from strategy to implementation and collaborate with engineering, design, data science, and marketing teams to develop and launch new products and features. Monitor and analyze product performance to identify areas for improvement and growth opportunities.
- Partner with Software Engineers
- Partner with world-class software engineers to design, deliver, and sustain new patterns and capabilities to reimagine how we use the capabilities and modernize how we deliver correspondence for card decisioning and use cases across the broader organization.
- Deliver on several critical high-visibility use cases for the platform.
- Understand upstream and downstream consumer/client needs and use those insights to power a value-generating use case roadmap.
- Consider resilience, performance, and cyber posture of the technology including items like prioritizing Enterprise Tech Backlog (ETB) initiatives and adhering to SLAs for data speed.
- Socialize concerns, risks, and recommendations; obtain buy-in from appropriate stakeholders; generously share context and prioritization decisions.
- Identify the right acceptance criteria and test cases; proactively partner with appropriate domain stakeholders to ensure the technology works holistically.
- Bachelor's Degree or Military Experience
- Bachelor's Degree or military experience
- At Least 5 Years of Experience in Digital Product Management
- At least 5 years of experience in digital product management
- Bachelor's Degree in Computer Science or Engineering
- Bachelor's Degree in Computer Science or Engineering
- MBA or Master's Degree
- MBA or Master's degree
- 3+ Years of Experience in Agile Product Management
- 3+ years of experience in Agile product management
- Experience Translating Business Strategy into Consumer-Facing Digital Products
- Experience translating business strategy and analysis into consumer-facing digital products
