Guitar Technician Specialist
4 weeks ago
Guitar Center is a leading music retailer that offers a wide range of musical instruments and equipment. As a Guitar Technician Specialist, you will be responsible for maintaining and repairing customer-owned instruments while providing an exceptional customer experience.
Salary and BenefitsThe estimated salary for this position is between $16.00/hr and $24.00/hr, plus commission depending on background and experience. Additionally, you will receive robust benefits and perks, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Job DescriptionThis role emphasizes craftsmanship and customer focus, requiring strong product knowledge and the ability to address customer service issues effectively. You will interact with customers, ensuring a positive customer experience, service customer-owned instruments with a high level of craftsmanship, maintain store owned gear as requested, complete warranty repair work, and perform additional duties as assigned.
Requirements and QualificationsYou will need a skilled understanding of repairing guitars and foundational product knowledge on Guitar Center products. As our ideal candidate, you are able to identify opportunities and issues and follow through on work activities to capitalize or resolve them, learn quickly, and take positive action without being requested to do so. You also have excellent communication skills and can effectively train learners and communicate information and techniques so that they are retained.
About UsGuitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
What We OfferWe offer a supportive environment for musicians, training opportunities, and a chance to make a difference in the world of music. You will have the opportunity to interact with customers, develop your skills, and grow with our company.
Why Work at Guitar Center?We provide a unique opportunity for employees who are musicians to take time off to share their music with the world and return to their job after their tour. We are committed to developing and nurturing lifelong musicians and making a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Keywords:guitar repair, musical instruments, customer service, retail technician, music store, guitar maintenance, instrument craftsmanship, customer experience, guitar center, repair services
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