Lounge Receptionist

2 months ago


Santa Monica, California, United States Proper Hospitality LLC Full time
Job Overview

Proper Hospitality LLC is seeking a dedicated Host for our vibrant lounge restaurant, Palma. This role is essential in delivering exceptional customer service and ensuring that each guest enjoys a unique and memorable experience.


Position Summary

The Palma Host will be responsible for:

  • Welcoming and acknowledging all guests in accordance with company standards, while ensuring timely seating.
  • Managing seating arrangements to maintain a balanced workload for the service team.
  • Fostering positive relationships with team members and guests alike.
  • Handling phone inquiries and scheduling reservations with professionalism.
  • Acquiring knowledge of Palma's food and beverage offerings.
  • Maintaining a clean and organized front-of-house environment.

Qualifications

The ideal candidate will:

  • Exhibit a strong desire to exceed guest expectations in every interaction.
  • Thrive in a fast-paced environment and work well under pressure.
  • Demonstrate reliability and attention to detail.
  • Possess excellent organizational skills.
  • Be flexible with scheduling, including evenings, weekends, and holidays.
  • Collaborate effectively with colleagues across various departments.
  • Perform job responsibilities with precision and efficiency.
  • Work cohesively as part of a team.

Company Overview

At Proper Hospitality, we are a diverse team of passionate individuals united by our love for the hospitality industry. Our philosophy emphasizes doing things the right way, as we strive to build a lifestyle hospitality company inspired by a rich tradition.

We value equal employment opportunities for all individuals and are committed to creating an inclusive environment for our employees.