Store Team Member
7 days ago
We are seeking a motivated and customer-focused Store Team Member to join our team at Michaels in SANTA FE, NM. As a key member of our sales floor team, you will provide exceptional customer service, ensure a seamless shopping experience, and maintain a well-merchandised store environment.
Responsibilities:
- Provide fast and friendly checkout experiences, execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards, complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in truck unloading, stocking, and planogram (POGs) processes
- Responsible for completing merchandise recovery and maintenance, including merchandise returns/go back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
About Michaels
- As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com;
- We prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members, including health insurance, paid time off, tuition assistance, generous employee discounts, and more
Requirements:
- Retail and/or customer service experience preferred;
- Ability to remain standing for long periods of time, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching;
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment;
- Must be at least sixteen (16) years old;
Estimated Salary Range:
$18-$22 per hour, based on location and experience;
Benefits:
- Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more;
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