Guest Advocate
2 weeks ago
Target is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. As a Guest Advocate, you'll be part of a team that prioritizes relationships, fuels growth, and succeeds as one Target team.
Job SummaryWe're seeking a Guest Advocate to join our team, providing exceptional guest service and ensuring a seamless shopping experience. As a key member of our team, you'll be responsible for welcoming guests, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities- Provide exceptional guest service, ensuring a welcoming and inclusive experience for all guests.
- Answer questions and resolve issues in a timely and professional manner, using positive language and attentive to guest needs.
- Be knowledgeable about products, services, and promotions, and communicate this information to guests in a clear and concise manner.
- Work efficiently to minimize guest wait time, while maintaining guest service, accuracy, and quality.
- Participate in visual merchandising and store maintenance, ensuring a clean and organized store environment.
- Support guest services such as order pick up, drive up, and registry, maintaining a compliance culture while executing duties.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
- Ability to work in a fast-paced environment, with a focus on providing exceptional guest service.
- Knowledge of products, services, and promotions, with the ability to communicate this information to guests.
- Ability to work independently and as part of a team, with a focus on achieving sales and service goals.
- Flexibility to work a variety of shifts, including nights, weekends, and holidays.
As a Guest Advocate at Target, you'll enjoy a competitive salary, comprehensive benefits, and opportunities for growth and development. You'll also be part of a dynamic and supportive team, working together to deliver exceptional guest service and drive business results.
We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about providing exceptional guest service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.
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