Guest Service Specialist

1 day ago


Middletown, Delaware, United States Target Full time

About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. As one of America's leading retailers, we offer an exciting work environment that's constantly evolving and growing.

Job Description

As a Guest Advocate, you will be responsible for delivering exceptional guest service by welcoming, thanking, and exceeding guest service expectations. You will also be empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up, and drive up while ensuring exceptional quality.

Responsibilities

  • Create a welcoming experience by authentically greeting all guests
  • Demonstrate a service culture that prioritizes the guest service experience
  • Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices
  • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality
  • Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience

Requirements

  • Communicating effectively, including using positive language and attentive to guests' needs
  • A welcoming and helpful attitude toward guests and other team members
  • Attention to detail while multi-tasking
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Flexible work schedule (e.g., nights, weekends, and holidays) and reliable and prompt attendance necessary

Benefits

  • Starting hourly rate: $15.50 USD per hour
  • Finding competitive benefits from financial and education to well-being and beyond at Target.com


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