Telecommunications Systems Engineer

3 days ago

Orange, California, United States Insight Global Full time
Job Title: Telecom Engineer III

As a key member of our healthcare organization's communication infrastructure team, you will play a crucial role in ensuring seamless connectivity across critical healthcare services. Your expertise in telecommunication systems, network integration, and project management will be essential in designing, deploying, and maintaining complex networks.

Responsibilities:
  • Design, deploy, and maintain telecommunication infrastructure, including on-premises and cloud-based systems.
  • Collaborate with cross-functional teams to ensure reliable communication services.
  • Troubleshoot and resolve network issues promptly.
  • Participate in disaster recovery planning and testing.
  • Stay informed about industry trends and emerging technologies.
Requirements:
  • Healthcare Experience: Knowledge of healthcare-specific telecommunication requirements and protocols.
  • Talk Desk System: Familiarity with Talk Desk call center solutions.
  • NEC: Experience with NEC telecommunication systems.
  • NEC Certification: Preferred but not mandatory.
  • Project Management: Strongly preferred, as you'll collaborate on telecom projects.
  • Additional Cisco Certifications: CCNA strongly preferred, along with other Cisco certifications.
  • Cisco OCS (Office Communication System): Knowledge of Cisco's OCS.
  • Cisco Cloud Solutions: Understanding of Cisco's cloud-based communication services.
  • Experience Integrating legacy systems (NEC, Nortel, Avaya) into modern cloud environments.
  • Experience: A minimum of 10 years as a telecommunications engineer, with a strong background in designing, implementing, and maintaining complex networks.
  • Cisco Expertise:
    • Previous experience with Cisco Unified Computing System (UCS) and Cisco Call Manager (CCM).
    • Familiarity with Cisco Webex calling solutions.
  • Education: High school diploma or GED (General Educational Development) as a minimum requirement.
  • Certification: CCNA Voice (Cisco Certified Network Associate).

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

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