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Customer Experience Ambassador

2 months ago

Gambrills, Maryland, United States Nothing Bundt Cakes Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative. As a key member of our bakery team, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our guests.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all guests
  • Assist guests with ordering and preparing cakes for special occasions
  • Maintain a clean and organized bakery environment
  • Work collaboratively with the bakery team to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve skills and knowledge
What We Offer
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for career growth and advancement
  • A competitive compensation package, including benefits and perks
  • Flexible scheduling to accommodate your needs
  • A chance to make a real difference in the lives of our guests and the community
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Availability to work a variety of shifts, including weekends and holidays