Optician II

As an Optician II at Kaiser Permanente, you will play a vital role in providing exceptional eye care services to our patients. Your primary focus will be on assisting patients in selecting eyeglasses, measuring facial and ocular dimensions, ordering, checking, and adjusting eyeglasses and/or contact lenses to fit patient needs.

• Ensures patient safety in the preparation and provisioning of care related to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs.
• Assists patients in selecting eyeglasses or contact lenses to conform to prescription specifications.
• Measures patients facial and/or ocular dimensions.
• Measures base curve, thickness, and power to verify prescription accuracy of eyeglasses and/or contact lenses.
• Greets and signs-in patients when they arrive.
• Refers and may schedule patients for eye examinations.
• Verifies patients KP Optical benefits, check eligibility, records benefits usage and charts information utilizing appropriate and related systems.
• Trouble shoots patient vision and frame fitting problems.
• Adjusts finished eyeglasses and modifies lenses for proper fit.
• Performs major and minor frame repairs.
• Inspects and verifies new product and patient orders coming from the optical lab.
• Responsible for inventory control.
• Keeps current on product and availability.
• Responsible for daily cash accounting.
• May support Optometrist in screening when Assistant is not available.
• Communicates with Optometrist to minimize rework.

• Minimum of three (3) years of experience as an optician or contact lens technician.
• ABO/NCLE, COA, COT, ROA or other comparable current certification may be substituted for one (1) year of experience.
• High School Diploma or General Education Diploma (GED) required.

• Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs.
• Must successfully complete the performance skill assessment.

• Preferred certification by the ABO/ and/or NCLE.