Sales Associate

5 days ago

Springdale, Arkansas, United States Riggs CAT Full time
Rental Sales Associate Job Description

Riggs CAT is seeking a highly motivated and results-driven Rental Sales Associate to join our team. As a key member of our sales team, you will be responsible for generating leads, interacting with customers, and driving sales growth in our rental operations.

Key Responsibilities:
  • Lead Generation: Identify and pursue new business opportunities through various channels, including directories, trade shows, and online platforms.
  • Customer Interaction: Build strong relationships with existing and prospective customers through phone calls, in-person visits, and sales meetings.
  • Pricing and Contracts: Develop and negotiate pricing strategies, establish credit terms, and prepare sales contracts for customer orders.
  • Coordination: Collaborate with store rental personnel to manage equipment availability and delivery.
  • Reporting: Provide regular sales reports and manage expense accounts.
  • Customer Training: Participate in the organization and delivery of customer training sessions.
  • Data Entry: Enter and update customer and sales data in our computer database.
  • Relationship Building: Develop and maintain strong relationships with customers, including foremen, site managers, and purchasing contacts.
  • Issue Resolution: Assist in investigating and resolving customer issues related to deliveries.
  • Event Participation: Attend trade shows and industry events to promote rental equipment.
  • Sales Promotion: Support promotional efforts related to rental machines and services.
  • Continuous Learning: Engage in ongoing education and training on Riggs' equipment product lines.
  • Sales Monitoring: Track rental sales activities and report any lost sales.
  • Customer Satisfaction: Ensure the long-term satisfaction of customers by addressing their needs and concerns.
  • Team Collaboration: Support team selling efforts across various departments, including parts, general line, rental, hydraulics, and power solutions.
Requirements:
  • Education: Bachelor's degree (B.A. or B.S.) in Business, Marketing, or a related field preferred; relevant experience may be considered in lieu of a degree.
  • Bilingual Skills: Preferred, to better serve a diverse customer base.
  • Experience: 1 year of experience in sales or rental roles, with knowledge of Caterpillar or competitor equipment is a plus.
  • Skills: Strong communication and presentation abilities, with the capacity to negotiate and solve problems effectively.
  • Technical Proficiency: Ability to interpret safety rules, operating instructions, and perform basic calculations.
  • Personal Qualities: Driven, adaptable, and persistent with respect for cultural differences and a commitment to a harassment-free work environment.
  • Driver's License: Valid driver's license with a clean driving record.

Work Environment: This is an outside sales role with expected overnight stays estimated at 1-5 nights/month. The work environment is usually moderate, with occasional exposure to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.

Equal Opportunity Employer: Riggs CAT is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a harassment-free work environment and promoting a culture of respect and inclusivity.

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