Technology Support Professional

3 weeks ago


Los Angeles, California, United States Gibson Homewares Full time

Gibson Homewares is a leading producer of dinnerware, cookware, and tools, seeking a talented Technology Support Professional to join its team in Commerce, CA. The ideal candidate will have a strong background in managing IT infrastructures, including servers, storage, backups, networks, and security solutions.

Job Description

The Technology Support Professional will be responsible for providing technical support to end-users with hardware, software, and network issues. This includes managing Microsoft 365 environments, Cisco phone systems, and security solutions. The successful candidate will also be expected to ensure optimal network stability and efficiency by monitoring servers and network services daily.

Responsibilities
  • Manage and maintain Gibson's Information Technology Infrastructure, including Microsoft 365 environments, Cisco phone systems, and security solutions.
  • Provide technical support to end-users with hardware, software, and network issues.
  • Monitor servers and network services daily to ensure optimal performance.

Requirements:

  • Minimum of 3-5 years of IT experience in desktop/laptop, network, and server support.
  • Excellent knowledge of Windows Active Directory, permissions, groups, and server support.
  • Knowledge of virtualization platforms, such as VMware and Microsoft.

Estimated Salary: $100,000 - $130,000 per year, depending on experience.



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