IT Operations and Support Manager
3 weeks ago
Vets Hired is seeking an experienced IT Support Specialist Senior to fill this critical role. The ideal candidate will have:
- A High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software, and application support experience with Microsoft Office 365 and mainstream web browsers.
- Industry-related certifications preferred.
- Exceptional written and oral communication skills.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
- Strong documentation skills.
- Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products.
- Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification.
What We Expect
We expect our ideal candidate to be self-motivated and directed, with a keen attention to detail and proven analytical and problem-solving abilities. They should be able to effectively prioritize and execute tasks in a high-pressure environment and possess excellent customer service orientation. In addition, they should be able to work effectively in a team-oriented, collaborative environment and be able to lead and supervise others as needed.
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