IT Operations and Support Manager

3 weeks ago


Dallas, Texas, United States Vets Hired Full time
Job Requirements
Vets Hired is seeking an experienced IT Support Specialist Senior to fill this critical role. The ideal candidate will have:
  • A High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software, and application support experience with Microsoft Office 365 and mainstream web browsers.
  • Industry-related certifications preferred.
  • Exceptional written and oral communication skills.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.
  • Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products.
  • Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification.

What We Expect
We expect our ideal candidate to be self-motivated and directed, with a keen attention to detail and proven analytical and problem-solving abilities. They should be able to effectively prioritize and execute tasks in a high-pressure environment and possess excellent customer service orientation. In addition, they should be able to work effectively in a team-oriented, collaborative environment and be able to lead and supervise others as needed.

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