Ambulatory Care Specialist

1 week ago


Nantucket, Massachusetts, United States Mass General Brigham Full time
Job Summary:
In the fast-paced environment of Mass General Brigham's ambulatory settings, we seek an experienced and skilled Patient Services Coord to provide exceptional administrative support to healthcare providers. This role requires strong interpersonal skills, excellent communication abilities, and a commitment to delivering outstanding patient care.

About the Role:
This Per Diem position involves working independently and as part of a team to coordinate patient appointments, diagnostic testing, referrals, and other managed care-related issues. The ideal candidate will possess a unique blend of technical skills, business acumen, and interpersonal expertise.

Responsibilities:
* Provide exceptional customer service by greeting patients, collecting payments, and ensuring all necessary paperwork is completed
* Coordinate patient appointments, including scheduling, rescheduling, and canceling
* Manage patient flow during check-in and check-out processes
* Communicate effectively with patients, families, caregivers, and colleagues using verbal and written skills

Requirements:
* Associate degree in Secretarial Science/Business or equivalent experience
* 2+ years secretarial experience in a medical or healthcare setting preferred
* Proficiency in MS Office and Epic systems desired
* Strong communication, organizational, and problem-solving skills required

Benefits:
The successful candidate will enjoy a competitive salary range: $45,000 - $65,000 per annum, depending on experience.
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