Customer Service Representative
1 month ago
Transform Your Career with Metronet
As a Customer Care Executive, you will be instrumental in delivering exceptional customer service and superior attention to our Residential customers and the needs of the Metronet retail store operations.
Our Care Account Executives are the voice of Metronet for our residential customers and potential residential customers in answering any questions/concerns that they might have around our service and products.
Key Responsibilities:
- Provide in-depth understanding and enthusiasm around technology, especially around MetroNet products and services.
- Utilize retention techniques to proactively retain existing customers from canceling service.
- Meet or exceed sales quotas in an accountability-based culture.
- Work in a fast-paced, high-volume environment.
Requirements:
- High School Diploma or equivalent
- 1-3 years related experience
- Sales and customer service experience required
- Excellent verbal and written communication skills
What We Offer:
An opportunity to fuel your passions. We offer a full benefits package, including Health, Vision, and Dental, with competitive pay and an aggressive 401k match up to 6%.
Metronet is an equal opportunity employer. We value diversity and inclusion in the workplace.
At Metronet, we are the nation's largest independently owned 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services.
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