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Lead Fire Safety Technician

2 months ago

Des Moines, Iowa, United States Johnson Controls International Full time
Elevate Your Career with Johnson Controls

As a premier innovator in the realm of intelligent, healthy, and sustainable infrastructures, our goal is to transform the functionality of buildings to benefit individuals, communities, and the environment. Become a part of our exceptional team and shape a promising future. With our vast presence across diverse sectors globally, our teams are uniquely equipped to support and empower you. You will have the chance to enhance your skills through impactful projects and educational opportunities. We are committed to offering our employees an experience that prioritizes their physical, financial, and emotional health.

Join the Johnson Controls family and flourish in a culture that appreciates your insights and contributions.

Your next remarkable opportunity is just a few clicks away

What We Offer

  • Attractive compensation.
  • Paid time off, holidays, and sick leave.
  • Comprehensive benefits package, including 401K, medical, dental, and vision coverage - available from the start.
  • Extensive training and development opportunities, supported by our exceptional internal resources.
  • Supportive and collaborative team atmosphere.
  • Commitment to safety through our Zero Harm initiative.
  • Company vehicle, tools, and equipment provided for job completion.
  • Scheduling and management assistance.
  • Employee discount programs (The Loop by Perk Spot).

Your Responsibilities

  • Receive service requests from the Service Resource Center, including a brief overview of equipment/system issues.
  • Engage with customer representatives to identify equipment/system challenges.
  • Diagnose issues and conduct service and repairs on electronic fire alarm systems and related building system products at client locations.
  • Adhere to established troubleshooting protocols and consult technical manuals, part manuals, change notices, and bulletins for repairs.
  • Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
  • Interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
  • Demonstrate excellent customer service skills by maintaining communication with district staff and clients to ensure satisfaction.
  • Complete Service Acknowledgements with accurate coding via communication devices, such as smartphones and laptops.
  • Secure customer signatures upon completion of service assignments.
  • Participate in a scheduled On-call rotation.
  • Assist in training or mentoring fellow service team members.
  • Perform additional duties as assigned.

Qualifications We Seek

Essential

  • 10+ years of proven experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
  • Valid Fire Alarm License.
  • Experience in interpreting blueprints, submittals, and operational/product manuals.
  • Familiarity with test equipment, multi-meters, digital analyzers, and commissioning devices.
  • High School Diploma or equivalent.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical tasks, including lifting and moving equipment and tools weighing up to 50-70 lbs.
  • Able to work in various positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, and working in ducts, crawl spaces, and above ceilings.
  • Flexibility to work varied hours, including weekends, to meet client needs.
  • Overnight travel may be necessary.
  • Exhibit a high level of customer service.
  • Maintain truck inventory to ensure prompt responses to client requests.
  • Adhere to, implement, and follow safety protocols and procedures consistently.
  • Strong organizational skills, a positive attitude, and the ability to learn swiftly.
  • Possess a valid driver's license and a driving record that meets company standards.
  • Pass a pre-employment background and drug screening.
  • Maintain any licenses required by National, State, and Local regulations.

Preferred

  • NICET Level II certification.

At Johnson Controls, our employees are valued members of our family. They are dedicated, skilled, and passionate individuals who contribute to our company's success and growth. We prioritize fostering a positive and inclusive work environment that encourages collaboration, innovation, and personal development. Our employees are empowered to share their ideas and opinions, knowing they will be acknowledged and valued. We believe in investing in our employees' well-being, offering competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong focus on safety and a commitment to sustainability, Johnson Controls employees play a vital role in creating a smarter, healthier, and more sustainable future for buildings and communities worldwide.

#LI-Onsite

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.