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Aquatic Service Specialist
2 months ago
Four Seasons thrives on the strength of our team. We are a group of individuals dedicated to self-improvement, striving for excellence, and treating one another with respect and kindness. Our global team members craft extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We believe that the best way to empower our staff to deliver exceptional guest experiences is through a world-class employee experience and a supportive company culture.
At Four Seasons, we value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the respect we wish to receive. Whether you work with us, stay with us, or engage with us, our mission is to create lasting impressions. This stems from our belief that life is enriched when we genuinely connect with the people and the world around us.
About the Location:
Experience the elegance of New Orleans at Four Seasons, located in a landmark tower along the banks of the Mississippi River. Enjoy innovative Louisiana cuisine, unwind by our resort-style pool, and host private events at our stunning observation deck with breathtaking views.
Our Team:
Join a diverse and talented team in New Orleans. We seek individuals who embody warmth and hospitality, guided by the principle of treating others as you wish to be treated. Candidates will have the chance to be part of a cohesive and dynamic team with opportunities for career growth. We empower our employees to be authentic and excel in their roles. At Four Seasons, we ensure that your employee experience is as fulfilling as our guest experience.
The Role of Pool Server:
- Deliver an exceptional dining experience
- Anticipate and understand the needs of guests and colleagues effortlessly
- Utilize name recognition and remember guest preferences
- Exhibit a passion for hospitality and making others happy
- Provide friendly and prompt service to guests
- Set up and dismantle the pool area
- Assist guests with umbrellas and chairs as needed
- Refresh guest water and replace soiled towels when necessary
- Help prepare and distribute hourly pool amenities
- Deliver five-star service consistently
- Possess a positive attitude and a collaborative team spirit
- Demonstrate a strong work ethic with a desire to learn and grow
- Proactively anticipate and prioritize guest needs
- Maintain an energetic and professional demeanor
- Exhibit calmness under pressure
- Possess excellent interpersonal skills with a friendly and approachable personality
- Previous restaurant experience is preferred
- Exhibit a hospitality-oriented mindset and willingness to exceed guest expectations
- Ability to work outdoors in warm and sunny conditions
- Thrive in a fast-paced work environment
- Rewarding Work Culture
- Comprehensive Mentoring, Training, and Development Opportunities
- World-Class Medical, Dental, and Vision Insurance Programs
- Complimentary Stays at Four Seasons Worldwide after 6 Months
- Paid Holidays and Vacation Pay
- Complimentary meals prepared by the Four Seasons Culinary Team
- Complimentary dry cleaning of employee uniforms
- Discounted parking options
- 401k participation with a company matching program
With a prime location at the edge of Canal Street, Four Seasons Hotel New Orleans brings thoughtful and intelligent service to the Crescent City. Our landmark tower is set to transform the guest experience. Guests can enjoy innovative Louisiana cuisine, relax by our resort-style pool, and celebrate on our observation deck with the best views in the city.
Recognized as one of Fortune Magazine's 100 Best Companies to Work for over the past two decades, Four Seasons Hotels & Resorts offers opportunities for a fulfilling career with global potential. Our employees, who share a common goal of providing exceptional service, embody our company culture.
A career with Four Seasons means working for a company where our Corporate Values are integral to our identity and guide our decisions. Our benefits include complimentary hotel stays, competitive wages, comprehensive medical, dental, vision coverage, and complimentary meals. We strive to positively impact the communities we serve and the individuals we employ around the globe.
Learn more about Four Seasons:
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.