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X-Ray Product Line Field Service Specialist

2 months ago

San Jose, California, United States Nikon Metrology, Inc. Full time
Job Summary

Nikon Metrology, Inc. is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing our X-ray product line equipment.

Key Responsibilities
  • Perform system installations, preventive maintenance, upgrades, and repairs
  • Troubleshoot system failures and perform necessary corrective actions
  • Provide technical product services for Nikon Metrology X-ray products
  • Perform product maintenance and software training as necessary
  • Responsible for the return of parts and tools from site upon completion of work
  • Maintain assigned service equipment and tools and provide inventory reports as needed
  • Submit Timesheets, expense reports, Service reports, and associated documentation in a timely manner
  • Submit radiation dosimetry data periodically in line with company policy
Requirements
  • Electrical, electronic, and mechanical skills
  • 2-year technical degree and a minimum of 4 years' experience in a technical role or >6 years' experience in a technical role
  • Strong verbal and written communication skills
  • Experience on complex capital equipment with related subsystems such as vacuum, manipulators, High Voltage systems, general mechanical, and PC's
Preferred Qualifications
  • Ability to demonstrate board level fault finding
  • Ability to effectively perform field service job duties under pressure while always maintaining quality and professionalism
  • Ability to communicate well and appropriately in a customer-facing environment
  • Entry-level MS Office Skills (Word, Outlook, Excel, PowerPoint)
  • Ability to read and understand schematics and drawings
  • Ability to integrate and troubleshoot computer hardware and software
  • Ability to use tools of the trade such as Multimeter, Oscilloscope, soldering iron, basic hand tools, etc.
Working Environment/Physical Requirements
  • 80%+ travel, domestic and limited international
  • Ability to lift up to 50 pounds
  • Able to access tight spaces as required such as inside the cabinet