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Senior Retail Sales Associate

1 month ago

Kapolei, Hawaii, United States AutoZone Full time
Job Summary

AutoZone is seeking a Senior Retail Sales Associate to drive sales through superior customer service and provide a WOW Customer Service experience. The ideal candidate will be responsible for assisting customers, performing daily assigned duties, and maintaining a safe working environment.

Key Responsibilities:

  • Provides WOW Customer Service
  • Ensures assigned store tasks are completed in a timely manner
  • Operates cash registers and follows established cash handling procedures
  • Follows company policies and loss prevention procedures
  • Maintains a safe working environment
  • Maintains store appearance and merchandising standards
  • Ensures merchandise is restocked and placed in their respective areas
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Maintains product knowledge and current promotions through AutoZone systems and information sources
  • Practices GOTTChA and assists with the installation of wipers blades, batteries, and light bulbs
  • Utilizes OBDII to read codes from customers' automobiles
  • Diagnoses automobile problems and recommends solutions
  • Communicates with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provides honest and trustworthy advice to customers regarding the best products that fit their expectations

Requirements:

  • High School diploma or equivalent
  • Basic knowledge of automotive parts
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs

Benefits:

  • Competitive pay and paid time off
  • Unrivaled company culture
  • Medical, dental, vision, life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Program for mental and physical health
  • Opportunities for career growth and tuition reimbursement