Night Shift Hospitality Specialist
3 days ago
We are seeking a dedicated Night Auditor to join our team at White Lodging. This role involves providing exceptional guest services while balancing hotel and restaurant transactions accurately.
Key Responsibilities:
- Deliver exceptional guest experiences, ensuring high satisfaction levels.
- Manage daily transactions, including credit cards, cash, and change funds, accurately and efficiently.
- Maintain adherence to credit, cash-handling, and accounting procedures.
- Analyze and interpret reports, explaining them effectively to stakeholders.
- Maintain confidentiality of guest and hotel information at all times.
- Respond promptly to guest concerns or complaints.
- Manage emergency situations with composure and efficiency.
Requirements:
- A strong passion for customer service and delivering exceptional guest experiences.
- Ability to work independently while supporting hotel operations effectively.
- Excellent attention to detail and organizational skills, ensuring accuracy and efficiency.
- Previous hospitality experience is preferred but not mandatory.
- Flexibility to work nights, weekends, and holidays as required.
- The ability to lift, carry, or move up to 10 lbs regularly and stand for extended periods.
Compensation and Benefits:
- Earn an estimated $45,000 - $55,000 annually, based on location and experience.
- Take advantage of our DailyPay option, offering flexible access to earned wages.
- Enjoy comprehensive medical, dental, and vision insurance from Day 1.
- Benefit from vacation/Paid Time Off (PTO) with rollover and discounts on hotel rooms, dining, and travel/entertainment experiences.
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