Night Shift Hospitality Specialist

3 days ago


Marquand, Missouri, United States White Lodging Full time
Overview

We are seeking a dedicated Night Auditor to join our team at White Lodging. This role involves providing exceptional guest services while balancing hotel and restaurant transactions accurately.

Key Responsibilities:

  • Deliver exceptional guest experiences, ensuring high satisfaction levels.
  • Manage daily transactions, including credit cards, cash, and change funds, accurately and efficiently.
  • Maintain adherence to credit, cash-handling, and accounting procedures.
  • Analyze and interpret reports, explaining them effectively to stakeholders.
  • Maintain confidentiality of guest and hotel information at all times.
  • Respond promptly to guest concerns or complaints.
  • Manage emergency situations with composure and efficiency.

Requirements:

  • A strong passion for customer service and delivering exceptional guest experiences.
  • Ability to work independently while supporting hotel operations effectively.
  • Excellent attention to detail and organizational skills, ensuring accuracy and efficiency.
  • Previous hospitality experience is preferred but not mandatory.
  • Flexibility to work nights, weekends, and holidays as required.
  • The ability to lift, carry, or move up to 10 lbs regularly and stand for extended periods.

Compensation and Benefits:

  • Earn an estimated $45,000 - $55,000 annually, based on location and experience.
  • Take advantage of our DailyPay option, offering flexible access to earned wages.
  • Enjoy comprehensive medical, dental, and vision insurance from Day 1.
  • Benefit from vacation/Paid Time Off (PTO) with rollover and discounts on hotel rooms, dining, and travel/entertainment experiences.


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