Policyholder Advocate

The Policyholder Advocate plays a vital role in delivering exceptional customer experiences and ensuring that policyholders receive accurate and timely information regarding our insurance products and services.

This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The successful candidate will have a strong understanding of insurance regulations and industry trends.

• Assist customers with inquiries, complaints, and policy changes
• Provide accurate and timely information regarding insurance products and services
• Process policy applications, renewals, and cancellations
• Handle billing and payment inquiries
• Resolve customer issues and complaints in a professional and efficient manner

A competitive salary range of $58,000 - $78,000 per year, depending on experience, makes this role an attractive opportunity for those seeking a challenging and rewarding career in customer service.