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Customer Service Representative
2 months ago
Job Summary:
Belmare Senior Living is seeking a highly motivated and compassionate Dining Room Server to join our team. As a key member of our food service team, you will be responsible for providing exceptional customer service to our residents, ensuring a positive dining experience, and maintaining a clean and safe dining environment.
Responsibilities:
- Customer Service: Support the development of a positive customer service culture in the dining room, ensuring that every resident feels valued and respected.
- Food and Beverage Service: Take beverage and food orders, deliver food and beverage orders, clear, clean, sanitize, and reset tables to maintain a clean and safe dining environment.
- Teamwork: Foster a positive and collaborative team environment, working closely with colleagues to ensure seamless service delivery.
- Communication: Maintain effective communication with residents, colleagues, and management to ensure that all needs are met and concerns are addressed.
- Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities as needed.
Requirements:
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in food service or customer service-related fields preferred.
- Skills: Strong written and verbal communication skills, personnel skills, and community relations skills essential.
- Certifications: Food Handlers Permit (as required by state regulation) and First Aid certification required.
- Health Requirements: Must meet all health requirements, including health screening and TB clearance.
- Background Check: Must pass a drug screen, state-required fingerprinting, and criminal background process.