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Customer Service Representative

2 months ago


Oakdale, California, United States Belmare Senior Living Full time

Job Summary:

Belmare Senior Living is seeking a highly motivated and compassionate Dining Room Server to join our team. As a key member of our food service team, you will be responsible for providing exceptional customer service to our residents, ensuring a positive dining experience, and maintaining a clean and safe dining environment.

Responsibilities:

  • Customer Service: Support the development of a positive customer service culture in the dining room, ensuring that every resident feels valued and respected.
  • Food and Beverage Service: Take beverage and food orders, deliver food and beverage orders, clear, clean, sanitize, and reset tables to maintain a clean and safe dining environment.
  • Teamwork: Foster a positive and collaborative team environment, working closely with colleagues to ensure seamless service delivery.
  • Communication: Maintain effective communication with residents, colleagues, and management to ensure that all needs are met and concerns are addressed.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing circumstances and priorities as needed.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience in food service or customer service-related fields preferred.
  • Skills: Strong written and verbal communication skills, personnel skills, and community relations skills essential.
  • Certifications: Food Handlers Permit (as required by state regulation) and First Aid certification required.
  • Health Requirements: Must meet all health requirements, including health screening and TB clearance.
  • Background Check: Must pass a drug screen, state-required fingerprinting, and criminal background process.