Sales Associate
4 weeks ago
Carter's/OshKosh is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure a positive shopping experience.
Key Responsibilities:
- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements:
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
What We Offer:
- A competitive hourly rate
- A comprehensive benefits package
- Opportunities for professional growth and development
About Us:
Carter's/OshKosh is a leading retailer of baby and kids clothing, committed to providing exceptional customer service and a positive shopping experience. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.
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