Optometric Technician

2 months ago


Tampa, Florida, United States EssilorLuxottica Group Full time
About the Role

We are seeking a highly skilled and customer-focused Optometric Technician to join our team at LensCrafters, a leading optical retailer in North America. As an EyeCare Advisor, you will play a critical role in delivering exceptional patient care and ensuring the highest quality optometric services.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, greeting patients promptly and answering phone calls in a friendly and courteous manner.
  • Optometric Care: Ensure all patients receive the highest quality optometric care, including pre-examination testing, contact lens ordering, and proper submission of invoices.
  • Product Knowledge: Demonstrate good product knowledge, taking initiative to accurately describe the features and benefits of various lenses and frames.
  • Store Operations: Maintain a safe working environment, ensure visual displays are in accordance with company guidelines, and respond quickly to changes in store promotions.
Requirements
  • Education: High School graduate or equivalent.
  • Skills: Strong customer service skills, knowledge of current fashion trends, strong communicator and listener, problem-solving ability, and familiarity with cash registers, computers, and calculators.
  • Experience: Previous experience in customer service, retail, and/or optical is preferred.
About Us

EssilorLuxottica Group is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company is committed to delivering exceptional patient care and advancing the field of optometry.