Recertification Specialist

At AKRON METROPOLITAN HOUSING AUTHORITY, we are seeking a highly organized and detail-oriented Recertification Specialist to join our team. As a key member of our staff, you will be responsible for conducting annual recertifications and interim rent changes for public housing tenants in a timely manner, in accordance with AMHA/HUD guidelines.

• Conduct accurate annual and interim recertifications and rent changes within established time frames.
• Interview residents to gather relevant information about income and family composition, prepare and send-out third-party verifications, accurately calculate rents, and prepare appropriate and accurate lease documentation.
• Determine retro rent, calculate the underpayment, and schedule the repayment agreement appointment.
• Complete all necessary tenant accounting documents and submit for review.
• Set up repayment agreement, data enter rent charges, and establish month repayment program.
• Request, track, and follow up on all proposed lease cancellations.
• Determine EID eligibility and maintain tracking for 100% of all adult members for up to 48 months and complete rent adjustments as required.
• Review, document, and update all EIV reports while maintaining resident confidentiality.
• Maintains accurate and up-to-date resident files, including preparation of and follow up on all final paperwork and filing all paperwork in client files and preparing applicable logs.

• High school diploma or equivalent plus one year clerical and/or bookkeeping experience.
• Proficiency with computers required.
• Rent Calculation certification preferred, but required within one (1) year of employment.
• Must have a valid Ohio Driver's License and be insurable under AMHA.

• Demonstrates an ability to multitask, organize, and prioritize effectively.
• Provides excellent customer service to tenants, colleagues at AMHA and other agencies.
• Demonstrates accuracy with data entry and complex calculations.