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AV/IT Systems Engineer

1 month ago

Wilmington, North Carolina, United States Dartmouth College Full time
Job Description

As an AV/IT Engineer at Dartmouth College, you will be responsible for providing advanced technical support and integrating audio-visual systems into the broader IT infrastructure. This includes the acquisition, installation, and configuration of AV systems for various learning environments.

Key responsibilities include:

  • Configuring, maintaining, and repairing AV systems, including server applications, network switches, conferencing systems, audio processors, projectors, and displays.
  • Diagnosing and resolving AV issues using tools like multimeters, software probes, and test generators.
  • Ensuring equipment security by maintaining protective settings on AV devices.
  • Integrating AV systems with IT infrastructure, managing encoded streams and other integrations.
  • Creating and adjusting AV system code, and scripts for system monitoring tools.
  • Managing LANs and VLANs for AV equipment and control systems.
  • Maintaining records of installations and repairs, continuously monitoring systems, and conducting quality assurance tests.
  • Maintaining vendor relationships for hardware and software support.

This role requires a strong understanding of AV systems, IT hardware/software, and equipment maintenance. The ideal candidate will have a bachelor's degree in Audio Engineering, Information Technology, Computer Science, or a related field, and a minimum of 2-3 years of experience working in an AV/IT engineering environment.

Additional responsibilities include:

  • Providing prompt support and troubleshooting for AV technology issues with minimal supervision.
  • Maintaining and updating instructions and knowledge base articles.
  • Trains and consults with community members on technology use through one-on-one or group sessions.
  • Advises end-users on the use of videoconferencing systems with Geisel AV systems.

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.