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Bilingual Team Member

2 months ago

Rosenberg, Texas, United States Tractor Supply Full time
Job Summary

This position is responsible for interacting with customers and team members, supporting sales initiatives and performing assigned tasks, while providing exceptional customer service.

Key Responsibilities
  1. Maintain regular and predictable attendance.
  2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
  3. Take the initiative to support sales initiatives (GURA):
  • Greet the Customer
  • Uncover the Customers' needs
  • Recommend products
  • Ask for the Sale
Team Members are required to perform a combination of the following duties during 95 percent of their day:
  • Operate cash register/computer following cash handling procedures as established by Tractor Supply Company
  • Recovery of merchandise
  • Participate in mandatory freight process
  • Complete Plan-o-gram procedures (merchandising, sets, and resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Operate Forklift (unless under the age of 18)
  • Operate Cardboard Baler (unless under the age of 18)
  • Assist customers with loading purchases
  • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required
  • Complete all documentation associated with any of the above job duties
Team Members also may be required to perform other duties as assigned.Qualifications

High School Diploma is preferred

No experience is required

Preferred Knowledge, Skills or Abilities
  • Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
  • Ability to read, write, and count accurately.
  • Strong communication and problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
Physical Requirements
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete all required training.