Busser

5 hours ago

Cave Creek, Arizona, United States El Encanto Restaurants Full time
Job Summary

We are seeking a highly motivated and detail-oriented Busser to join our team at El Encanto Restaurants. As a Busser, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable dining experience.


Key Responsibilities
  • Set tables with clean linens, condiments, and other supplies to create a welcoming atmosphere for our guests.
  • Clear tables after guests, wipe tables or seats with dampened cloths, and replace dirty tablecloths to maintain a clean and hygienic environment.
  • Promptly clean tabletops, chairs, booths, and the floor under and around tables between guests to ensure a clean and safe dining area.
  • Remove used tableware between courses and provide tableware for the next course to ensure a seamless dining experience.
  • Locate items requested by guests and provide them promptly to ensure excellent customer service.
  • Scrape and stack dirty dishes and carry them to the kitchen for cleaning to maintain a clean and efficient workflow.
  • Take soiled tableware to the designated area and unload, sort, and stack silverware, dishes, and glassware for cleaning to ensure a clean and organized workspace.
  • Perform serving, cleaning, or stocking duties to facilitate customer service and ensure a smooth dining experience.
  • Carry food, dishes, trays, or silverware from the kitchen or supply areas to the serving counters to ensure timely delivery of food and beverages.
  • Clean up spilled food or drink or broken dishes and remove trash to maintain a clean and safe dining area.
  • Serve food to guests when servers need assistance to ensure excellent customer service.
  • Promptly greet guests as they are seated and serve ice water, coffee, rolls, or butter to guests to create a welcoming atmosphere.
  • Thank guests as they leave to ensure a positive dining experience.
  • Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays to ensure a seamless dining experience.
  • Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of the restaurant, and mop or vacuum floors to maintain a clean and safe environment.
  • Fill beverage or ice dispensers to ensure a continuous supply of drinks and ice.
  • Stock cabinets or serving areas with condiments and refill condiment containers to ensure a seamless dining experience.
  • Communicate with servers and hosts or hostesses to expedite efficient seating, table utilization, and customer service.
  • Respond appropriately to guest requests and communicate guest requests to servers as needed to ensure excellent customer service.
  • Obtain service area assignment at the beginning of each shift to ensure a smooth start to the shift.
  • Inspect assigned restroom every 30 minutes and clean as needed to maintain a clean and safe environment.
  • Attend all scheduled employee meetings and offer suggestions for improvement to ensure a positive and productive work environment.
  • Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
  • Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Additional Responsibilities
  • Provide guests with information about local areas, including giving directions to ensure a positive dining experience.
  • Assist bus and expediter when necessary to ensure a smooth dining experience.
  • Take and prepare to-go orders to ensure timely delivery of food and beverages.
  • Operate cash registers to accept payments for food and beverages to ensure a seamless dining experience.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Tools and Technologies
  • Carbonated beverage dispenser
  • Cash registers
  • Commercial use:
  • blenders
  • coffee or iced tea makers
  • cutlery
  • dishwashers
  • Food Processors
  • Food Warmers
  • microwave ovens
  • Garbage Disposals
  • Garnishing Tools
  • Ice dispensers
  • Non-carbonated beverage dispenser
  • Point-of-sale receipt printers
  • Point-of-sale terminals and workstations
  • Point-of-sale software Hospitality Control Solutions Aloha Point-of-Sale;
  • Touch screen monitors
Qualifications

Must be able to reach, bend, and lift up to 40 pounds on a regular basis.

REQUIRED/NECESSARY SKILLS

Basic Computer Skills/knowledge of Aloha and/or similar POS systems and ability to learn and master systems utilized by organization.

Decision making

Speaking and Writing

Time management skills

Job Posted by ApplicantPro

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