Customer Service Representative

2 months ago

Memphis, Tennessee, United States Bass Pro Inc Full time

Job Summary:

The Cashier is a key member of our retail team, responsible for providing exceptional customer service and ensuring a seamless shopping experience for all customers.

Key Responsibilities:

  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Approaches all customers in a friendly and outgoing manner, greeting and acknowledging them in a prompt and courteous way.
  • Remains product knowledgeable and aware of advertised sales, making recommendations to customers based on their needs and preferences.
  • Stocks and straightens shelves and pegs in the immediate area when not directly ringing up product, maintaining a clean and organized store environment.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions, identifying and evaluating their needs, and making product recommendations based on this analysis.
  • ALL OTHER DUTIES AS ASSIGNED

Requirements:

  • Minimum Degree Required: High School education or equivalent experience

Skills and Abilities:

  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers, and customers
  • Ability to operate computerized Point of Sale register system

Work Environment:

  • Constantly stand and/or walk during shift
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands, and/or fingers.
  • Occasionally work in low or high temperatures
  • Occasionally work in outdoor elements such as precipitation and wind.
  • Occasionally work in noisy environments
  • Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)

Benefits:

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at

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