Sales Support Associate

2 weeks ago


Lake Bridgeport, United States Radiant Innovations Full time
About the Role

We are seeking a highly skilled Sales Support Specialist to join our team at Radiant Innovations. As a Sales Support Specialist, you will play a crucial role in advising and supporting existing and new customers, ensuring a smooth workflow between the field sales team and internal stakeholders.

Key Responsibilities
  • Provide expert advice and support to customers, addressing their inquiries and concerns in a timely and professional manner.
  • Act as the primary interface between the field sales team and internal stakeholders, ensuring seamless communication and collaboration.
  • Handle customer inquiries, enter them into the system, and send out quotes, ensuring accurate and timely responses.
  • Provide guidance to customers, ensuring a smooth processing of orders and resolving any issues that may arise.
Requirements
  • A commercial apprenticeship, ideally in wholesale and foreign trade merchant or industrial clerk, with experience in sales.
  • Proficiency in using common MS Office applications and knowledge of SAP.
  • Excellent communication skills in English, with a customer- and solution-oriented approach.
  • A team player with a proactive and flexible working style, supporting colleagues to achieve common goals.
What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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