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Logistics Coordinator
2 months ago
We are seeking a highly motivated and organized individual to join our team as a Dispatcher in Tarboro, NC. As a key member of our operations team, you will be responsible for ensuring the timely and accurate pick-up of animal disposal, providing excellent customer service, and maintaining a high level of overall service.
Key Responsibilities- Establish and maintain good working relationships with team members and internal contacts to ensure seamless service delivery.
- Generate and manage master schedules to ensure the right number of employees are on duty at all times.
- Monitor and respond to changing traffic situations, schedules, and customer needs to ensure efficient operations.
- Collaborate with management to modify daily routes and schedules as needed.
- Handle customer inquiries, issues, and disputes in a professional and timely manner.
- Ensure compliance with federal and state DOT requirements, perform driver and equipment audits, and maintain accurate records.
- Assist with special projects and initiatives as assigned.
- High school diploma or equivalent required; 4+ years of experience with the company may waive educational requirements.
- Ability to work a 48+ hour week with an average 12-hour workday, including weekends and holidays.
- Must be able to make decisions in a deadline-oriented position and in stressful situations.
- Excellent organization, verbal and written communication, and leadership skills.
- Working knowledge of Microsoft Office products (Word, Excel, Outlook).
- Ability to work independently or effectively with others in a team environment.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
