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Healthcare Support Specialist

3 weeks ago

Whitestone, New York, United States Professional Physical Therapy Full time

We are seeking a dedicated and compassionate individual to play a vital role in providing exceptional customer service and ensuring a positive patient experience at Professional Physical Therapy. Key Responsibilities:

  • Greet patients with a warm and welcoming smile
  • Answer phones and respond to patient inquiries
  • Schedule patient appointments with accuracy and efficiency
  • Complete new patient registration and data entry
  • Discuss insurance benefits, authorization requirements, and payment responsibilities
  • Collect patient balances (copay/deductible/coinsurance)
This is a fast-paced environment where you will have the opportunity to multitask, prioritize tasks, and work effectively as part of our team. If you possess excellent interpersonal and communication skills, a strong attention to detail, and proficiency in computer skills, we encourage you to apply. Estimated salary: $17-$19 per hour.