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Quality Performance Assistant Manager
2 months ago
Job Summary
We are seeking a highly skilled Quality Performance Assistant Manager to join our team at GOAT INC. The successful candidate will be responsible for establishing and implementing short and long-range objectives, overseeing related functions and activities within the QA department, and ensuring the highest quality standards are met.
Key Responsibilities
- Manage all Quality related activities, including QC training, process improvements, and compliance.
- Create QC training content and conduct employee training on QC processes.
- Conduct root cause analysis and corrective action on rejected orders, investigate and correct customer issues and complaints relating to quality, and identify and resolve problems relating to QC processes.
- Develop and support a Quality Management System, monitor, evaluate, and report all Quality related activities, and conduct frequent reports on quality focus improvement projects.
- Create tests for quality control measures and ensure the highest quality standards are met.
Requirements
- 2+ years of experience in QA management and evaluation, familiarity with data gathering and analysis, and SQL experience desired.
- Supply chain management desired, ability to operate autonomously and self-direct, and ability to communicate effectively as a leader, both orally and in writing.
- Supervisory Responsibilities: May hire and train new staff or assist management with this process, coordinates and oversees the day-to-day workflow of subordinate staff in the department, and conducts or assists with performance evaluations that are timely and constructive.
About GOAT INC
GOAT INC is the global platform for the greatest products from the past, present, and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.
We are an equal opportunities employer
We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable.
