Cruise Ship Ambassador

7 days ago

Sitka, Alaska, United States Allen Marine Inc Full time
Job Summary:

We are seeking a Cruise Ship Ambassador to join our team at Allen Marine Inc. in Juneau, Alaska. This is a shore-based position responsible for directing cruise ship guests booked on Allen Marine excursions to assigned motorcoaches and/or designated waiting areas.

Key Responsibilities:
  • Presents a professional and friendly attitude on duty, answering questions about Allen Marine Tours, Juneau, and Southeast Alaska.
  • Serves as a company liaison to shore excursion staff, assisting with sales and logistics, including working with bus companies and ships' staff to ensure passengers' special needs are met.
  • DIRECTS, ASSISTS, AND ORGANIZES passenger movement between cruise ship and tour coaches.
  • Collects tickets/vouchers as passengers board motor coaches.
  • Communicates effectively with other Allen Marine employees via company radios.
  • Conducts settlement transactions with cruise line representatives.
  • MaintAINS PERIODIC REPORTS of passenger counts and daily sales.
Requirements:
  • Presents a professional and friendly attitude while working in a sometimes fast-paced environment.
  • Must be able to stand for long periods of time and walk up to 3 miles per day.
  • Must be clean, well-groomed, courteous, honest, punctual, and most importantly, reliable.
  • Must feel comfortable approaching and speaking to people you don't know.
  • Must feel comfortable directing and speaking to large crowds.
  • Able to prioritize and handle various time-sensitive tasks while maintaining a great attention to detail.
Benefits:

This is an excellent opportunity to work in the tourism industry, interacting with visitors from all over the world. The successful candidate will have a flexible schedule, working weekends and holidays as needed.

The salary for this position is $45,000 - $60,000 per year, depending on experience.

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