Insurance Staff Position

2 weeks ago


Middle River, United States Doug Kottraba - State Farm Agent Full time
Job Description

As a State Farm Agent Team Member, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experience. We seek an energetic professional interested in providing prompt, accurate, and friendly customer service, as well as using a customer-focused, needs-based review process to educate customers about insurance options.

Responsibilities:

  • Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Work closely with the agent to establish and meet marketing goals, developing leads, scheduling appointments, and marketing appropriate products and services.

As an Agent Team Member, you will enjoy:

  • Competitive salary plus commission/bonus
  • Comprehensive health benefits
  • Paid time off (vacation and personal/sick days)
  • Valuable experience and growth opportunities

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal, and listening
  • Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivation and ability to work independently
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Experience in marketing and sales
  • Property and Casualty license (currently held)
  • Ability to obtain Life and Health license

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