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Medical Support Specialist

1 week ago

Long Beach, California, United States AIDS Healthcare Foundation Full time
About Our Work

AHFs core values are to be: Patient-Centered, Value Employees, Respect for Diversity, Nimble, and Fight for Whats Right. We believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability.

Job Overview

A Wellness Client Care Specialist 2 (WCCS2) contributes to AHF by providing exceptional patient care, supporting our wellness programs, and contributing to the overall success of our organization.

Key Responsibilities
  • Presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics
  • Providing courteous, confidential, and professional support to members within wellness programs
  • Embodiment of our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability
  • Contribution to a positive experience, fostering trust and loyalty through seamless transitions between clinical, administrative, and front office roles