Swine Production Leadership Specialist
5 days ago
We are seeking an experienced leader to oversee the daily operations of our FarmStats service at PIPESTONE. As a Director of Swine Records Services, you will be responsible for ensuring customer satisfaction, identifying new business opportunities, and managing the FarmStats team and budget.
About the RoleThis leadership position requires strong expertise in swine production and agricultural production records and calculations. You must possess excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Additionally, you should have the capacity to create and manage a budget, as well as provide a strategic and supportive partnership for our customers with a focus on building long-term client retention and identifying customer needs.
Responsibilities- Collaborate with the Business Services team and other Pipestone business units to optimize the FarmStats service.
- Develop and implement innovative strategies to enhance customer satisfaction and retention.
- Lead and manage the FarmStats team, providing guidance, support, and training to ensure successful execution of responsibilities.
- Stay up-to-date with industry trends, best practices, and emerging technologies to drive continuous improvement and growth.
- Post-secondary degree in Animal Science, Agricultural Business, or Agricultural Communications (or equivalent experience).
- Minimum 3-5 years of prior customer service experience, with 2-3 years of management experience.
- Proficiency in basic Microsoft Excel and/or Access, with experience with the MetaFarms database preferred.
We offer a competitive salary range of $90,000 - $120,000 per annum, depending on experience, plus additional benefits and opportunities for professional growth and development.
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