Senior Systems Analyst
3 weeks ago
**About the Job**
We are looking for a skilled Systems Analyst to join our team at Compass Point. As a member of our IT team, you will work closely with various stakeholders to provide expert IT services to the US Army Corps of Engineers (USACE).
In this role, you will be responsible for maintaining currency and high-level technical skills in your field of expertise. You will also analyze, review, measure, and report on Service Level Performance against agreed-upon SLA and provide ongoing recommendations for process improvement.
**Key Responsibilities**
- Install and test computers, printers, and other peripherals, configure operating systems, and load application software programs.
- Resolves computer system problems, including coordination between users and components of a local area network.
- Evaluate tools, best practices, technologies, and approaches to IT service delivery problems/issues for incorporation into the overall service management policies and procedures.
**Qualifications**
- AAS degree from an accredited college in a related discipline or equivalent experience/combined education (6+ years).
- Current DoD 8570 IA Baseline Certification, IAT Level I (e.g., A+ CE, Network+ CE, SSCP, CCNA-Security certifications).
- Valid driver's license.
**Company Overview**
Cross Point is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
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